We hold ourselves to the standard we write for you.
We put our standards in writing and make them part of every engagement.
Written scope, fixed price
Every engagement starts with a signed letter that sets out the work, the price and the timeline. Any change to the scope or price needs your agreement before we proceed. No surprise invoices.
Your data stays yours
We work on your systems where we can. Anything we hold is limited to what the job needs, handled in accordance with the Data Protection Act, and returned or deleted when the job ends, apart from the engagement records we must keep.
Confidential by default
What we learn about your business stays confidential. We never use client material to train our own AI or anyone else's.
Conflicts checked, no kickbacks
We check for conflicts before we start and disclose any that could affect the work. We take no commission from any vendor we recommend.
We show our sources
Every policy and review cites the law, guidance or standard it rests on, so your board and your attorney can check it.
We know our lane
We don't give legal opinions and we don't perform regulated AML audits. When you need either, we work alongside an appropriately qualified professional.
Complaints answered within 10 business days
Email talktome@perennos.com. Our founder reads every one.